Frequently Asked Questions | ManCaves.Store
🔄 Orders & Returns
Q: What’s your return policy?
We offer a 30-day return policy. Items must be unused, in original packaging, and include proof of purchase. To start a return, email us at support@mancaves.store. You can read our full Return & Refund Policy.
Q: Who pays for return shipping?
If the return is due to defect, damage, or our error — we cover it. Otherwise, return shipping costs are the buyer’s responsibility and will be deducted from your refund.
Q: Can I exchange an item?
We recommend returning your item and placing a new order for what you need once your return is approved.
🚚 Shipping & Delivery
Q: Where do you ship?
We currently ship only within the United States.
Q: How long does shipping take?
Processing time is typically 1 business day, and delivery takes 2–8 business days, depending on your location.
Q: How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information.
💳 Payments & Security
Q: What payment methods do you accept?
We accept all major payment methods:
- Visa, Mastercard, Discover, AmEx
- Apple Pay, Google Pay, PayPal, Venmo
- Shop Pay and more
Q: Is my payment information secure?
Absolutely. All transactions are encrypted and processed securely via Shopify Payments.
📦 Products & Inventory
Q: Are your products stocked in the U.S.?
Yes — we only list products that ship from within the U.S. for fast and reliable delivery.
Q: Why don’t you have thousands of products?
We curate only high-quality, legendary gear worthy of any true Man Cave. Quality over quantity.
📩 Contact & Support
Q: How can I contact you?
Email us anytime at support@mancaves.store or visit our Contact Us page.
Q: Do you offer business or affiliate opportunities?
Yes! Check out our Marketing Opportunities page to learn more about becoming a brand affiliate.