Returns and Refunds Policy

At Man Kave, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process to ensure your experience with us is as smooth as possible.

Return Eligibility

Most items purchased from Man Kave are eligible for return within 15 days of delivery, in accordance with the policies of our suppliers. To be eligible for a return:

• The item must be in its original condition, unused, and in its original packaging.
• Proof of purchase (order confirmation or receipt) must be provided.
• Certain items, such as personalized products or final sale items, are non-returnable.

Return Process

To initiate a return, please follow these steps:

1. Contact us at support@mancaves.store or through our Contact Us page to request a return authorization.
2. Once approved, we will provide you with a return shipping label and instructions.
3. Pack the item securely, affix the shipping label, and drop it off at your nearest shipping carrier.

Return Shipping Costs

Most returns are free of charge. However, in some cases, the customer may be responsible for return shipping costs. If applicable, this will be communicated to you during the return process.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:

• Refunds will be processed to your original payment method.
• It may take up to 5-10 business days for the refund to appear on your statement, depending on your bank or payment provider.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 48 hours of delivery. We will work with you to provide a replacement or refund at no additional cost.

Non-Returnable Items

The following items are not eligible for return:

• Personalized or custom-made products.
• Final sale or clearance items.
• Digital products or services.

Contact Us

If you have any questions or need assistance with a return, please reach out to us:

• Email: support@mancaves.store
• Contact Form: Submit an Inquiry